METASOLV ESERVICE
associated with 1 other trademarks
Providing on-line customer self-care platform to communications industry service providers for customer order fulfillment, management of customer orde...

Words that describe this trademark:

order fulfillment management  customer order fulfillment  platform communications  customer selfcare  online customer  communications industry  industry providers  fulfillment management  selfcare  providers 

Serial Number:

76168874

Mark:

METASOLV ESERVICE

Status:

Cancelled-Section 8

Status Date:

08-29-2009

Filing Date:

Registration Number:

2676368

Registration Date:

01-21-2003

Goods and Services:

Providing on-line customer self-care platform to communications industry service providers for customer order fulfillment, management of customer orders and one-to-one marketing; business management services, namely the management of customer accounts and quote management for collecting pre-order information and converting the information into orders; business marketing services, namely creating specialized packaging and promotions to enable service providers to bundle products and services to create packages and identify special price incentives for services, and up-selling and cross-selling products or services to others; computerized on-line ordering services in the field of customer service and support, namely, computerized tracking and tracing of customer data, order data, network data, and services data via a centralized database that allows customers to request new services, update existing services, view the status of existing orders, track an order through its life cycle, report trouble, create a new trouble ticket, and track the status of a trouble ticket; on-line billing services, namely bill presentment and bill inquiry to enable customers to view billing information online; preparing business reports, namely, enabling customers to view order history, trouble history, and performance reports

Mark Description:

N/A

Class:

Advertising

Type of Mark:

Servicemark

Published for Opposition Date:

10-29-2002

Mark Drawing Status:

Typed Drawing

Abandon Date:

N/A

Business Name:

BAKER BOTTS L L P

Correspondent Name:

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